Support
FlatSixDynamics is built by an independent developer in Germany. There is no support desk, no ticketing system, no chat widget. There is one inbox, which is read.
If something is wrong — a crash, a wrong number on the cockpit overlay, a translation that reads strangely, a setting that won't stick — please write. We answer in English. We answer within a few days.
Reporting a problem usefully
If you can include the following, the fix takes hours instead of days:
- iPhone model and iOS version
- App version (visible at the bottom of the in-app Help sheet)
- What you were doing when it happened — the slider speed, whether the heatmap or grid overlay was on, whether onboarding had been shown
- A screenshot, if the problem is visual
If you have allowed iOS to share analytics with app developers, Apple may make anonymous crash statistics available to us, so crashes often reach us even without an email. For anything that is not a crash, the inbox is the right place.